Sculpture Subscription Packages

Below outlines the various subscription packages offered for Sculpture, along with the level of involvement required from the CS Team for each package.

Basic

• Features: BarTrack will provide app access and flow data to the 20/20 Sculpture platform. 
• BarTrack Client Success Manager:
  • The CSM will assist the Sculpture franchisee with general inquiries regarding the app.
    • The CSM is not responsible for providing support or responding to inquiries from the franchisee’s clients.
  • The franchisee is responsible for onboarding their customer.
  • The franchisee is responsible for training their customer. 
  • The franchisee or the franchisee’s customer is responsible for updating the BarTrack app. 
  • The CSM will provide integration support for data transfers between the BarTrack app and the Sculpture 20/20 platform.

Premium

• Features:
  • BarTrack will provide app access and flow data to the 20/20 Sculpture platform.
  • POS Integration.
  • SKU Mapping automation: BarTrack will map the customers SKU’s for the BarTrack efficiency reports only. 
  • BarTrack will provide efficiency reporting that includes waste segmentation. This feature will enable you to pinpoint areas of loss, promoting greater staff accountability and efficiency within your customer’s operations. 
• BarTrack Client Success Manager:
  • The CSM will provide personalized BarTrack app training sessions and programs to the franchisee. 
    • The CSM is not responsible for providing support or responding to inquiries from the franchisee’s clients.
  • The CSM will align the POS for automated SKU mapping management for BarTrack reporting only.
  • The CSM will provide the franchisee with customized training for BarTrack reporting.
    • The CSM is not responsible for providing support or responding to inquiries from the franchisee’s clients.
  • The CSM will meet monthly with the franchisee and will assess the overall efficiency of all your accounts, providing updates on specific accounts that may require additional attention or support. 
  • Full access to your CSM to address any inquiries the franchisee may have regarding the BarTrack app, including reporting or integration issues.

Premium+

• Features:
  • All features that are included in the premium package. 
  • App Management: 
    • BarTrack will update the app for the franchisee. These updates will include:
      • Keg Changes/Updating keg levels. 
      • Adding inventory. 
      • Backing out missed line cleanings. 
      • Ensuring the app is updated prior to a Sculpture site visit. 
  • Additional charge of $50 a month.
• Sculpture Requirements:
  • The franchisee’s customer is responsible for providing weekly updates to an assigned Google Doc. These updates include:
    • Changing a tap from one brand to another: What tap the new beverage was added to. 
    • Weekly inventory updates.